The best way to reach Hilltown Press is by email.
For any of the following, write to contact@hilltownpress.com:
- Questions about a book you’ve purchased
- Refund requests (within 30 days — see our Refund Policy)
- Download or delivery issues (see our Delivery Policy)
- Review copy requests for press, podcasts, or newsletters
- Author inquiries and submissions
- Licensing, bulk orders, or wholesale
- General feedback
We read every email and respond within 1–2 business days. We’re a small press — real humans, not a help desk queue.
For Order Support
If you have an order number, please include it in your email. You can find it in the receipt we sent when you purchased.
For Faster Answers
Many common questions are answered on these pages:
- Refund Policy — how refunds work
- Delivery Policy — what to do if your book didn’t arrive
- Terms of Service — what you’re licensed to do with our books
- Privacy Policy — what we do with your information
About Hilltown Press
We’re an independent book publisher based in Massachusetts. Learn more on our About page.